As Naylor Concrete continues to grow, the company has expanded its Internal Sales team with the appointment of its first dedicated Internal Sales Manager for the Central region, and recruited a new Order Fulfilment Administrator.

Ewa Heppenstall, who joined Naylor Concrete as an Order Fulfilment Administrator last year, has been promoted to the position of Internal Sales Manager for the Central region, an area running north/south from Leicestershire to Oxfordshire, and east/west from Norfolk to Pembrokeshire.

Supporting recent growth across the business, Ewa will become Naylor Concrete’s third Internal Sales Manager and will work alongside Alex Greaves, Internal Sales Manager (South) and Samantha Winfield, Internal Sales Manager (North).  In her new role she will handle sales enquiries and quotes for customers while providing additional support to the company’s external business development managers.

Laura Dixon has been recruited to the team to become Naylor Concrete’s Order Fulfilment Administrator following Ewa’s promotion.  Laura has more than 15 years’ experience in customer service roles and for the last six years was responsible for order processing at a cement manufacturing company.

In her new role, Laura will be responsible for processing incoming orders for Naylor Concrete’s lintel, padstone and fencing products, dealing with customer enquiries and liaising with other members of the team to ensure the successful running of the sales office.

Naylor Concrete’s Managing Director Paul Whyte comments: “Maintaining consistently high standards of customer service is absolutely essential as we continue to grow.  Recruiting experienced people to key customer facing roles and expanding our Internal Sales team underlines our commitment to this and we would all like to congratulate Ewa on her well-deserved promotion and welcome Laura to our expanding team.”